You must restart the programming process.  Follow the steps below to begin:

• Shut off your DVD player.  
• Remove the cover from the controller to begin audio prompts.
• Begin programming.
• Once programming procedure has been completed, move forward to retest the controller. 

If your DVD player is not responding to your Read With Me™ controller please try the following:

•  Make sure you have setup Read With Me™ controller correctly. The quick setup sheet can be found at www.service.fisher-price.com and the latest list of codes can be found at www.service.fisher-price.com 
•  Try moving your Read With Me™ controller closer to the TV. 
•  Replace the batteries on your Read With Me™ controller. 
•  Make sure your Read With Me™ controller is pointed directly at your DVD player. 
•  Always be sure your hand and the activity card are not covering the red window on the front of the Read With Me™ controller when pressing a button to respond to an activity. 
•  Make sure there are no large objects between your Read With Me™ controller and your DVD player. Large objects can block the signal between your controller and DVD player. 
•  Double check that the 3-position memory switch on the underside of your Read With Me™ controller is in the proper position. Refer to your Read With Me™ User’s Manual for instructions on how to use the 3-position memory switch.

Please restart the Smart Remote programming process, and retest the controller.  If this method is unsuccessful, please check the latest DVD code list to find the proper code for your DVD player. The latest code listing can be found at www.service.fisher-price.com.  Also, if you do not have your quick setup sheet, you can download it at www.service.fisher-price.com. Please try setting up your Read With Me™ again using this Smart Remote method and quick setup sheet.

Here are some tips that may help you during the quick setup: Make sure you are using fresh alkaline batteries inside your Read With Me™ controller.

• If you have followed the instructions on the quick setup sheet and your Read With Me ™ controller is still not working with your DVD player, try the setup again from the beginning.
•  It is possible that one of the signals did not register when pressed on your DVD player’s remote.
• When pressing the numbers on your DVD remote be sure to wait for the audio prompt to finish and the LED on the Read With Me™ controller turns on.

Try each of the codes listed under "ALL MODELS" for your DVD player's manufacturer until you find one that can work properly for all shapes on the test screen and both the skip ahead and skip back on the Read With Me™ controller.

No. The Read With Me™ system will not work with video game consoles.

 Xbox is a registered trademark of Microsoft Corporation.
 PlayStation is a registered trademark of Sony Computer Entertainment, Inc.

Follow the steps below to reset the Read With Me™ controller and restart the programming process:

• Place the face plate back on the Read With Me™ remote briefly.
• Press any single button and remove the cover. 
•  This will restart the set up mode and the remote will prompt you to "place DVD remote in front of the Read With Me™ remote".

A.    We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.