Fisher-Price® Luminate Bassinet™
Product Desciption:
Bedside bassinet with soothing nightlight, music, sounds and vibrations you can control from your smart device
Floor light automatically turns on to illuminate your path as you approach and avoid harsh overhead lights during nighttime check-ins and feedings
Cozy, machine-washable sheet and wipeable mattress pad for easy cleaning, and breezy mesh sides let you easily keep an eye on baby
AC plug option to help save on batteries
Frequently Asked Questions
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Smart Connect™ App FAQ
Smart Connect FAQs
General Questions:
Q: What devices are compatible with the Smart Connect app?
A: Most iOS and Android phones are compatible. See fisher-price.com/smartconnect for a list of known compatible devices.
Q: How do I connect my phone or tablet to my Smart Connect product for the first time?
A: Tap on “Instructions” above, then tap on the link for the instructions for the product that you have. Please use the Smart Connect app to pair your phone or tablet with the Smart Connect product and not the Bluetooth Settings on your phone or tablet.
Q: When I try to pair my phone or tablet with my Smart Connect product, it asks me for a PIN. What should I use for the PIN?
A: Please use the Smart Connect app to pair with your product, not your Bluetooth settings on your phone. No PIN will be required if you pair through the Smart Connect app.
Q: What should I do if I’m having a hard time pairing my phone or tablet with my Smart Connect product?
A: First, make sure your Smart Connect product is turned on and that your phone or tablet is within 6 ft (2,9m) of your product. Depending on the product, press the pairing button or hold down the power button to initiate pairing (refer to your product’s instructions for full details). On the main screen, use the left and right arrow icons to scroll through all of the available products. A picture of your product with a yellow or green border around it should appear. If you do not see a product icon with a yellow or green border around it, there may be a problem with your phone or your product. Please use the “Give Us Feedback” button below so that we can assist you.
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Is my product JPMA certified?
There is a quick and easy way to verify that your product is JPMA certified. Just click here, and select the type of product you have. If Fisher-Price® is listed, all of our products in that category are JPMA certified. For example, if you select “High Chair” in the drop-down menu, you’ll see our name. This indicates that our high chairs are JPMA certified.
All products that are JPMA certified have a certification seal right on them. This seal verifies that the product has undergone independent laboratory testing to make sure it meets state, federal, and applicable ASTM standards. Every manufacturer that participates in the JPMA Certification Program is held to the highest standards and must meet or exceed those standards on every product. For us, the JPMA seal symbolizes our commitment to safety and quality.
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What does JPMA stand for?
JPMA stands for Juvenile Products Manufacturers Association.
Click here to see if your product is JPMA certified.
- What types of Fisher-Price® play yards and bassinets are available? To see our full line of bassinets and play yards, please visit fisher-price.com.
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I just bought my baby gear, and I’m missing/ lost my instructions. What can I do?
Product manuals can be found online, by clicking here.
1. Enter the product number or toy name, or search by using the key words below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image and follow the link to download the manual.All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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How do I order replacement parts for my product?
Parts may be purchased online at service.mattel.com.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image, and follow the link to purchase parts.All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
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Are your baby gear products JPMA certified?
Yes, all Fisher-Price® high chairs, booster seats, rockers, swings, activity centers, bassinets, play yards, sleepers, and infant bath tubs are JPMA certified.
You can click here to visit the JPMA website for more information.
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Does Fisher-Price have a multiple birth program?
We’re sorry, but we don't have a program that offers parents Fisher-Price® products, Mattel® products, or coupons. Our website has a ton of helpful hints and great information for parents, though!
- How do I register my baby gear so I can be notified in the event of a recall? Registering your baby gear is quick and easy. Just visit our product registration page and fill out the form!
- Do you have a list of the latest product recalls? All of our recall information is listed online on our service.mattel.com Recall Page.
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Where can I find washing instructions for my baby gear (bouncer, swing, high chair)?
Washing instructions can typically be found on the care label attached to the pad assembly or toward the end of each product manual.
Product manuals can be found online, by clicking here.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image, and follow the link to download the manual.All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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Where can I find battery requirements for my baby gear (bouncer, swing, high chair)?
Battery requirements can be found inside the battery compartment itself or toward the beginning of each product manual.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image, and follow the link to download the manual.Product numbers are listed on baby gear products in small print right near where the Fisher-Price® or Mattel® information is stamped.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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What are the best kind of batteries to use in Fisher-Price® and Mattel® products?
A. We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.
