There is a quick and easy way to verify that your product is JPMA certified. Just click here, and select the type of product you have. If Fisher-Price^® is listed, all of our products in that category are JPMA certified. For example, if you select “High Chair” in the drop-down menu, you’ll see our name. This indicates that our high chairs are JPMA certified.

All products that are JPMA certified have a certification seal right on them. This seal verifies that the product has undergone independent laboratory testing to make sure it meets state, federal, and applicable ASTM standards. Every manufacturer that participates in the JPMA Certification Program is held to the highest standards and must meet or exceed those standards on every product. For us, the JPMA seal symbolizes our commitment to safety and quality.

JPMA stands for Juvenile Products Manufacturers Association.

Click here to see if your product is JPMA certified.

For a full list of our swings, please check out Fisher-Price.com. 

Product manuals can be found online, by clicking here.

1. Enter the product number or toy name, or search by using the key words below. Then click "Go."

2. Identify your product from the list of results.    

3. Click on the product image and follow the link to download the manual. 

All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.

Our product manuals are available in Adobe^® Acrobat^® format (PDF). If you don’t have the free viewing software, Adobe^® Reader^®, this link will take you to their website for assistance.

Parts may be purchased online at service.mattel.com.

1. Enter the product number or toy name, or search by using the keywords below. Then click "Go." 

2. Identify your product from the list of results. 

3. Click on the product image, and follow the link to purchase parts. 

All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.

Yes, all Fisher-Price® high chairs, booster seats, rockers, swings, activity centers, bassinets, play yards, sleepers, and infant bath tubs are JPMA certified.  
     

You can click here to visit the JPMA website for more information.

We’re sorry, but we don't have a program that offers parents Fisher-Price^® products, Mattel^® products, or coupons. Our website has a ton of helpful hints and great information for parents, though!

Washing instructions can typically be found on the care label attached to the pad assembly or toward the end of each product manual.

Product manuals can be found online, by clicking here.

1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."  

2. Identify your product from the list of results.  

3. Click on the product image, and follow the link to download the manual. 

All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.

Our product manuals are available in Adobe^® Acrobat^® format (PDF). If you don’t have the free viewing software, Adobe^® Reader^®, this link will take you to their website for assistance.

Battery requirements can be found inside the battery compartment itself or toward the beginning of each product manual.

1. Enter the product number or toy name, or search by using the keywords below. Then click "Go." 

2. Identify your product from the list of results.  
 
3. Click on the product image, and follow the link to download the manual. 

Product numbers are listed on baby gear products in small print right near where the Fisher-Price® or Mattel® information is stamped.

All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.

Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.

Please note that this product needs two sets of batteries, and there are two separate battery boxes. One battery box operates the swing feature and needs 4 “C” batteries.  The other battery box operates the vibration feature and requires 1 “D” battery.

If you've already changed the batteries and the swing is still not working, please contact one of our Fisher-Price® baby gear representatives by email or phone at 1-800-432-5437.

In swing mode, you can use your Take-Along Swing until your child becomes active and can climb out of the swing. The maximum weight limit is 25 pounds.

In infant seat mode, you may use your Take-Along Seat until your child is able to sit up unassisted. In this case, 25 pounds is also the maximum weight limit.

If you feel your swing is too fast, please try the following trouble-shooting techniques:

• Try a lower speed setting
• If the low setting provides too much swinging motion for the child, try placing one end of a blanket underneath the child and let the other end of the blanket drape down while swinging.
• If all of these techniques prove unsuccessful, please contact one of our Fisher-Price® Baby Gear representatives.

Remember, the lighter the child is in the swing, the higher the swing can swing and the faster it will seem.

In swing mode, you may use your Swing to High Chair until the child becomes active and can climb out of the swing; 25 pounds maximum.

In high chair mode, you may use your Swing to High Chair in the upright position only by children capable of sitting up unassisted; 50 pounds maximum.  Use the restraint system until your child is able to get in and out of the product unassisted (about 2 ½ years old). 

A.    We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.