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Fisher-Price® 4-in-1 Smart Connect Cradle 'n Swing - Techno Gray
Product Desciption:
IMPORTANT UPDATED WARNING INFORMATION
Rockers, Swings, and Bouncers should not be used for sleep. In 2022 the ASTM safety warnings for these products were revised to state:
“Stay near and watch baby during use. This product is not safe for sleep or unsupervised use. If baby falls asleep, remove baby as soon as possible and place baby on a firm, flat surface, such as a crib or bassinet.”
Download the free Smart Connect™ app and you can respond to baby’s need for soothing from anywhere in your home using your smart phone or tablet! It’s the only swing you can adjust without disturbing baby. Just open the app and control the swing right from the palm of your hand! SmartSwing Technology offers 6 distinct swinging speeds from low to high so you can find the perfect rhythm to help soothe baby, whether swinging side-to-side (like a cradle) or head-to-toe. When baby’s ready to rock, just remove the rocker seat, set it on the floor and baby can enjoy either of two rocking motions and four soothing motions. 16 songs, 3 nature sounds, and deluxe overhead mobile with light-up birdies (one with a mirrored belly) help keep baby entertained for hours! The deluxe plush seat pad, head and body support are removable and machine washable. Includes AC adapter to help you save on batteries.
• Two products in one – it’s a swing and a rocker!
• Two swinging motions to help soothe baby: side-to-side cradle motion or traditional head-to-toe
• Four soothing motions
• Removable rocker seat with two rocking motions
• Free Smart Connect™ app lets you control the swing from your smart phone or tablet – works anywhere in your home up to 50 meters away
• Smart Connect™ app includes music on-the-go so baby can listen to favorite swing songs anywhere you travel!
• Fisher-Price® SmartSwing Technology with 6 speeds from low to high
• 16 songs, 3 nature sounds and overhead mobile with light-up birdies
• Deluxe plush seat pad, head and body support are removable and machine washable
• Frame folds for easy storage
Unfortunately, this Smart Connect product has been discontinued and app support will end on February 21, 2022.
Please reach out to the Mattel Consumer Services team at 877-219-8335 (US & Canada) or https://service.mattel.com/us/ContactUs.aspx for more information. International Consumers, please visit https://service.mattel.com/us/intl.aspx for assistance in your country.
Frequently Asked Questions
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Smart Connect™ App FAQ
Smart Connect FAQs
General Questions:
Q: What devices are compatible with the Smart Connect app?
A: Most iOS and Android phones are compatible. See fisher-price.com/smartconnect for a list of known compatible devices.
Q: How do I connect my phone or tablet to my Smart Connect product for the first time?
A: Tap on “Instructions” above, then tap on the link for the instructions for the product that you have. Please use the Smart Connect app to pair your phone or tablet with the Smart Connect product and not the Bluetooth Settings on your phone or tablet.
Q: When I try to pair my phone or tablet with my Smart Connect product, it asks me for a PIN. What should I use for the PIN?
A: Please use the Smart Connect app to pair with your product, not your Bluetooth settings on your phone. No PIN will be required if you pair through the Smart Connect app.
Q: What should I do if I’m having a hard time pairing my phone or tablet with my Smart Connect product?
A: First, make sure your Smart Connect product is turned on and that your phone or tablet is within 6 ft (2,9m) of your product. Depending on the product, press the pairing button or hold down the power button to initiate pairing (refer to your product’s instructions for full details). On the main screen, use the left and right arrow icons to scroll through all of the available products. A picture of your product with a yellow or green border around it should appear. If you do not see a product icon with a yellow or green border around it, there may be a problem with your phone or your product. Please use the “Give Us Feedback” button below so that we can assist you.
Where can I obtain the source code and related licenses for the Smart Connect™ App?
You can view the source code and related licenses for the Smart Connect™ App on our service website.
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Is my product JPMA certified?
There is a quick and easy way to verify that your product is JPMA certified. Just click here, and select the type of product you have. If Fisher-Price® is listed, all of our products in that category are JPMA certified. For example, if you select “High Chair” in the drop-down menu, you’ll see our name. This indicates that our high chairs are JPMA certified.
All products that are JPMA certified have a certification seal right on them. This seal verifies that the product has undergone independent laboratory testing to make sure it meets state, federal, and applicable ASTM standards. Every manufacturer that participates in the JPMA Certification Program is held to the highest standards and must meet or exceed those standards on every product. For us, the JPMA seal symbolizes our commitment to safety and quality.
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What does JPMA stand for?
JPMA stands for Juvenile Products Manufacturers Association.
Click here to see if your product is JPMA certified.
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What types of Fisher-Price® swings are available?
For a full list of our swings, please check out Fisher-Price.com.
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I just bought my baby gear, and I’m missing/ lost my instructions. What can I do?
Product manuals can be found online, by clicking here.
1. Enter the product number or toy name, or search by using the key words below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image and follow the link to download the manual.All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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How do I order replacement parts for my product?
Parts may be purchased online at service.mattel.com.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image, and follow the link to purchase parts.All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
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Are your baby gear products JPMA certified?
Yes, all Fisher-Price® high chairs, booster seats, rockers, swings, activity centers, bassinets, play yards, sleepers, and infant bath tubs are JPMA certified.
You can click here to visit the JPMA website for more information.
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Does Fisher-Price have a multiple birth program?
We’re sorry, but we don't have a program that offers parents Fisher-Price® products, Mattel® products, or coupons. Our website has a ton of helpful hints and great information for parents, though!
- How do I register my baby gear so I can be notified in the event of a recall? Registering your baby gear is quick and easy. Just visit our product registration page and fill out the form!
- Do you have a list of the latest product recalls? All of our recall information is listed online on our service.mattel.com Recall Page.
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Where can I find washing instructions for my baby gear (bouncer, swing, high chair)?
Washing instructions can typically be found on the care label attached to the pad assembly or toward the end of each product manual.
Product manuals can be found online, by clicking here.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image, and follow the link to download the manual.All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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Where can I find battery requirements for my baby gear (bouncer, swing, high chair)?
Battery requirements can be found inside the battery compartment itself or toward the beginning of each product manual.
1. Enter the product number or toy name, or search by using the keywords below. Then click "Go."
2. Identify your product from the list of results.
3. Click on the product image, and follow the link to download the manual.Product numbers are listed on baby gear products in small print right near where the Fisher-Price® or Mattel® information is stamped.
All our baby gear has a product number listed in small print near where the Fisher-Price® or Mattel information is stamped. It can usually be found above the barcode on the packaging and instructions, on the fabric tag, or etched into the product itself.
Our product manuals are available in Adobe® Acrobat® format (PDF). If you don’t have the free viewing software, Adobe® Reader®, this link will take you to their website for assistance.
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My Take-Along Swing and Seat is not turning on. What should I do?
Please note that this product needs two sets of batteries, and there are two separate battery boxes. One battery box operates the swing feature and needs 4 “C” batteries. The other battery box operates the vibration feature and requires 1 “D” battery.
If you've already changed the batteries and the swing is still not working, please contact one of our Fisher-Price® baby gear representatives by email or phone at 1-800-432-5437. - How long am I able to use my Fisher-Price® cradle swing? You may use your cradle swing from birth until the child becomes active and can climb out of the swing; 25 pounds maximum.
- How long am I able to use my Fisher-Price® Take-Along Swing? You may use your Take-Along swing from birth until the child becomes active and can climb out of the swing; 25 pounds maximum.
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How long am I able to use my Fisher-Price® Take-Along Swing and Seat?
In swing mode, you can use your Take-Along Swing until your child becomes active and can climb out of the swing. The maximum weight limit is 25 pounds.
In infant seat mode, you may use your Take-Along Seat until your child is able to sit up unassisted. In this case, 25 pounds is also the maximum weight limit. -
My cradle swing is swinging very fast, is this normal?
If you feel your swing is too fast, please try the following trouble-shooting techniques:
• Try a lower speed setting
• If the low setting provides too much swinging motion for the child, try placing one end of a blanket underneath the child and let the other end of the blanket drape down while swinging.
• If all of these techniques prove unsuccessful, please contact one of our Fisher-Price® Baby Gear representatives.Remember, the lighter the child is in the swing, the higher the swing can swing and the faster it will seem.
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How long am I able to use my Fisher-Price® Swing to High Chair?
In swing mode, you may use your Swing to High Chair until the child becomes active and can climb out of the swing; 25 pounds maximum.
In high chair mode, you may use your Swing to High Chair in the upright position only by children capable of sitting up unassisted; 50 pounds maximum. Use the restraint system until your child is able to get in and out of the product unassisted (about 2 ½ years old).
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What are the best kind of batteries to use in Fisher-Price® and Mattel® products?
A. We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.
Purchase Parts
Sorry, replacement parts are not currently available for this product