The Imaginext® DC Super Friends™ RC Transforming Bat Bot’s remote is shipped without batteries, so please be sure to place two AAA batteries into the remote.  Also, there is a clear plastic packaging tab that is attached to the outer leg of the non-battery leg of the robot.  The tab should come out of the leg when removed from the box; however, it’s possible that a piece of the plastic remained in the slot on the leg.  Please check the slot, which is located behind the front wheel.  If you see clear plastic protruding from the slot, carefully remove it with tweezers, and turn the toy off and on again.  This should clear the slot and make the toy function as it normally should.

A.    We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.