A.    We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.

The following items are in the Barbie Doll'd Up Nails digital nail printer package.  Please be sure to unpack the box completely.

• Printer Power Adaptor
• USB Cable
• Ink Cartridge inside foil pouch
• While Polish
• Pre-print Coat
• Top Coat
• CD-ROM
• Alignment Card
• Quick Start Guide
• Instruction Manual

To further verify you have all of the parts to use the Barbie Doll'd Up Nails digital nail printer, follow these steps to download an instructional video:

• Download the video
• Click Save
• Save File to your Desktop
• When the download completes click Open
• Extract the video to your Desktop
• Locate the file on your Desktop and double-click on the video to watch

For a video walk-through on installing the Barbie® Doll’d Up Nails™ digital nail printer ink cartridge, follow these steps to download an instructional video (written instructions can be found below):

• Download the video
• Click Save
• Save File to your Desktop
• When the download completes click Open
• Extract the video to your Desktop
• Locate the file on your Desktop and Double-Click on the video file to watch

Ink Cartridge Instructions

• Remove the ink cartridge from the packaging
• Remove the tape, being careful not touch the contacts
• Open the printer lid. The ink cartridge carrier will move to the right
• Press down on the black lever to open the carrier
• Insert the ink cartridge, contact end first
• Close the cartridge carrier lid until it snaps into place
• Close the printer lid

To see how you connect the Barbie® Doll’d Up Nails™ digital nail printer to your computer, follow these steps to download an instructional video (written instructions can be found below):

• Download the video
• Click Save
• Save File to your Desktop
• When the download completes click Open
• Extract the video to your Desktop
• Locate the file on your Desktop and Double-Click on the video file to watch

Driver Installation Instructions (Note: Do Not Plug the printer into the computer until the software is installed.)

• Install the software
• Plug the printer into the power outlet and then the computer
• If your computer doesn't recognize the printer, unplug the USB cable, wait a few seconds and reconnect
• If problems persist, please consult the troubleshooting section of the instruction manual