A.    We recommend using alkaline batteries with our products, as they are great for long-term use and help optimize performance. We don't recommend using Carbon-Zinc batteries. While Carbon-Zinc batteries may work well with low-power devices, they can drain after a short period of time and cause certain products to not function properly.

As of January 2011 the online features of the U.B. Funkeys™ world are no longer being supported. We understand that U.B. Funkeys™ world has been enjoyed by many children and parents alike for the past several years.  This is why we feel it’s important to explain to you exactly what will and what will not work in the U.B. Funkeys™ world.

The change in support only affects online features. Users will still be able to play with the main components of the software including character rooms, games, and shops.  Players will also be able to access and decorate their cribs. However the following features will no longer be available.

• Software Updates
• Saving Progress Online
• Funkey Trunk
• Chat Figures & Rooms
• Multi-Player Games
• Crib Sharing
• U.B. Funkeys™ website

**This download is no longer available. If you are just beginning to play with U.B. Funkeys™ and are unable to download updates for new characters, version 4.8 of the U.B. Funkeys™ software is still available for download.  It can be found on the Technical Product Support page of service.mattel.com.  Unfortunately, version 4.8 only includes updates for characters through Hidden Realm.  The Paradox Green Realm will no longer be available for download so characters Rastro, Tadd, Maul, Nectar, Ace, and Mulch will not be able to access portals in Funkeystown.

We are sorry for any disappointment this change may cause.