Frequently Asked Questions
I am using the Digital Arts and Craft Studio and have the error "Application has generated an exception that could not be handled". How can I correct this issue?
Many issues with the Digital Arts and Crafts Studio can be resolved by changes or updates to the video driver, the DirectX®
The issues that can be resolved by these updates and changes are:
http://support.microsoft.com/kb/263039
The Microsoft web page provides comprehensive troubleshooting for all of the issues above. If this information does not resolve the issue please contact us.
The issues that can be resolved by these updates and changes are:
- Installation issues
- Cursor issues
- Crashes and freezing
- Display errors such as the wrong colors, images disappearing, or blank screens
http://support.microsoft.com/kb/263039
The Microsoft web page provides comprehensive troubleshooting for all of the issues above. If this information does not resolve the issue please contact us.
