WE'RE HERE FOR YOU!

For your convenience and assistance, you can contact us via toll-free phone lines. English, French and Spanish speaking agents are available. Calls may be handled in a country other than your country of residence. Calls will be recorded for quality control, training, legal and other business purposes.

Standard Business Hours
Monday - Friday
9 AM to 6 PM Eastern Time



Mattel products, including Hot Wheels, Barbie, Monster High, RoseArt, and Board Dudes:
In the US and Canada: 800-524-8697

Fisher-Price products, including Baby Gear, Infant Toys and Car Seats:
In the US and Canada: 800-432-5437

Power Wheels® Battery Operated Ride On Vehicles:
In the US and Canada: 800-348-0751

MEGA® Bloks and Puzzles:
In the US and Canada: 800-465-6342

Hearing impaired support for all brands:
800-382-7470

American Girl product support, click here